Mass Communications
Send targeted communications to residents via email, SMS, and push notifications (Firebase Cloud Messaging). Template system uses Handlebars-style interpolation with per-municipality customization. Subscriber lists can be segmented by location, service type, or custom criteria. Scheduled notifications support advance planning. Emergency alerts bypass normal scheduling for immediate delivery. Delivery and engagement metrics track open rates and click-through. GIS integration enables geo-targeted alerts based on ward, district, or custom polygon boundaries. Opt-in/opt-out management respects per-user channel preferences.
Key Capabilities
- Multi-channel delivery: email, SMS, and Firebase push notifications
- Template system with Handlebars interpolation and per-municipality customization
- GIS-powered geo-targeting by ward, district, or custom polygon
- Emergency alert mode with immediate delivery bypass
- Delivery and engagement tracking (opens, clicks, bounces)
- Subscriber segmentation with per-user channel preference management
Related Modules in Community Services
Parks & Recreation
Facility bookings, program registration, and QR membership access
Elections
9-state election lifecycle with PostGIS polling and board management
Meetings & Agendas
Real-time council voting, board packets, and AI-generated minutes
Community Engagement
Events, surveys, volunteer programs, and participation tracking
See Mass Communications in action
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